hello
we have had this citizen for a long time today these 2 error codes have appeared and we are having difficulty fixing..
it is throwing low battery alarms. however, batteries have been checked and are good. recently replaced. with this alram, we are also getting servo alarm, the servos will not come up. we talked with citizen, and they say the alarm is there because the "machine needs reference returned". we are in a nasty catch 22 here because we cann reference return if servos wont come up has any one encountered this? of course we have a ton of work piled up at this machine.

specific codes
Z71 detector failure 0001 X2Z2
S01 sero alarm PR 0025 Z2

thanks